About Me

My name's Steve, A.K.A TechXero/DarkXero, and I am a 46 year old Tech fanatic from Lebanon. I love technology, mainly Computer Hardware/Software, smartphones, and some web-design. I also love many music genres, like all types of Electronic mostly anything with hard bass, classic 80's, Heavy Metal, Country, among others.

Music

Films

Films too, especially Art Films by famous Directors like Lars Von Trier, Tarkovsky, Kubrick, Francis Ford Coppola, George Lucas and others. Don't get me wrong, I do like some of the commercial movies coming out today, but not all. These days they tend to do remakes rather than come up with new stuff...

Platforms

iOS and Android

I am an avid iOS user when it comes to smartphones. I did use Android for 5 years, was happy on it for a while, I moved to iOS and have been a happy man ever since. However, it's not to say that I will stick with it for good, who knows what the future holds? I might go back to Android... I use both in parallel now to see where I will land...

In essence, I am a Multi-User — I don't stick to one platform, I like to dabble in all of them, but my main passion is Linux.

Background

Apple

Landed a job at Apple in 2019 in Ireland. But it didn't last long unfortunately. At least I can say that I have worked for that company LoL...

Cork, Ireland · 2019

Freelance

Freelance Technical Support specialist — I help people with their tech problems from time to time.

Lebanon · Ongoing

Passions

Hardware Tinkering
Web Design
Open Source
Multi-Platform Workflows
XeroLinux

I currently maintain my very own ArchLinux Distro XeroLinux. An innovative Arch-based distribution designed to demystify the installation process while preserving user-driven customization. I mainly use it above any other OS because that's where my passion lies. F.O.S.S is the way. You can quote me on that LoL...

My Battle Station

StationXero // Daily Driver Online
StationXero Setup
GPU AMD RX 7800XT
CPU AMD Ryzen 9 5950X
OS XeroLinux + Windows 11
DE/Session KDE Plasma Wayland
Memory 32GB DDR4 @ 3200Mt/s

Curriculum Vitae

Download PDF
Stefan Chaanine

Stefan Chaanine

IT & Technical Support Specialist — Apple Systems & Linux Administration

[email protected] +30 694 577 4145 Thessaloniki, Greece EU Citizen (Greek passport)

Profile

IT and technical support specialist with 15+ years across Apple systems, enterprise IT, and open-source infrastructure. Hands-on with macOS, Windows, Linux, iOS, and Android: hardware diagnostics, software troubleshooting, systems administration, and technical documentation. Sole maintainer of an international Linux distribution since 2020, running release management, packaging, and infrastructure end to end. Multilingual (English C2, French C1, Arabic native). EU citizen based in Thessaloniki, targeting IT support, technical support, or systems administration roles.

Professional Experience

XeroLinux (Open Source)

Remote

2020 – Present

Independent Technical Project Lead

Sole maintainer of an international Linux distribution.

  • Packaging, release management, and system-level troubleshooting for a global user base
  • Community infrastructure (wiki, Discord) and full technical documentation

Apple EU HQ

Cork, Ireland

2019 – 2020

Transcriber and AI/ML Data Specialist, French Siri Team

French-language Siri NLP quality assurance, Apple EU HQ.

  • Quality-assured French-language Siri NLP responses for accuracy and policy compliance
  • Geo-tagging and cross-functional QA with machine learning engineering teams

iStyle Computers

Dubai and Beirut

2015 – 2019

Sales Executive & Cashier, Apple Technical Support

High-volume Apple retail, up to $150K monthly turnover.

  • Sales Executive and Cashier handling POS, receipts, and store accounts
  • Diagnosed and resolved hardware, software, and peripheral issues for Apple products
  • Up to $150K monthly turnover during Back to School and Black Friday peaks

Unilog Lebanon

Beirut, Lebanon

2010 – 2015

Junior IT Support Technician

On-site IT support for enterprise client Régie Lebanon.

  • On-site support and troubleshooting for enterprise client Régie Lebanon
  • Maintained operational continuity across Windows and mixed-OS environments

Independent

Beirut, Lebanon

2003 – 2009

Freelance IT Technician

PC and Mac repair and diagnostics for individual and SMB clients.

  • PC and Mac hardware repair, software diagnostics, and technical maintenance

Education

Louis Massignon French High School

Abu Dhabi, United Arab Emirates

1998

Baccalaureate level

Languages

English C2 (Bilingual)
French C1
Arabic Mother tongue

Technical Skills

IT & Technical Support (Hardware/Software Diagnostics) Linux / macOS / Windows Administration Systems Diagnostics & Troubleshooting IT Ticketing & Case Management Remote & On-site Support iOS / Android Release Management & Technical Documentation

My Story

Every good story needs a few plot twists. Mine took me through Dubai, Lebanon, Ireland, Serbia, and now Greece - through collapses, close calls, and more restarts than I can count. This is that journey, and the next chapter opens right here in Thessaloniki.

The Journey

Step 1 - Dubai, UAE

iStyle Apple Premium Reseller storefront

Every adventure needs an origin story. Mine starts in Dubai, UAE, where I spent three years working at iStyle, an Apple Premium Reseller - getting hands-on with tech, dealing with customers day in day out, and learning the ropes of an industry I'd stay close to for years to come.

Step 2 - Beirut, Lebanon

Beirut skyline, Lebanon

After Dubai I moved to iStyle Lebanon, giving Lebanon a shot - it failed miserably, and that's when the next leg of the adventure kicked off: Ireland.

Step 3 - Cork, Ireland

Apple office floor in Cork, Ireland

From there I set off for Apple in Cork, Ireland - the dream on paper, a brutal test in practice. Then COVID-19 hit, and with family back home in Lebanon, I made the call to leave and come home worn out but not done.

Step 4 - Beirut, Lebanon (Again)

Aftermath of the Beirut port explosion, August 2020

What came next read like a survival arc: an economic collapse that wiped out over 90% of the currency's value, salaries turned to dust overnight, and war - more than once. On August 4, 2020, I was on the phone with my father when the Beirut port explosion tore through the city - I heard it live. Years later, war found us again, closer and louder each time. Blackouts, food scarcity, a country in freefall - I lived through all of it and kept moving.

Step 5 - Serbia

Petrovaradin Fortress overlooking Novi Sad, Serbia

Then the Linux community stepped in, and their generosity became the bridge that got me out and into Serbia, buying me the time and stability to plan the next leg.

Step 6 - Thessaloniki, Greece

The Black Pearl pirate ship at the Thessaloniki harbor

The search finally paid off: a job offer landed me in Thessaloniki, Greece, and I got my own rented apartment here - first real foothold in ages. New city, new country, new page, and for the first time in years the road ahead actually looks like it's going somewhere good.

Step 7 - Teleperformance

The job itself: Teleperformance, one of the world's largest customer experience and BPO companies, with a site right here in Thessaloniki. It's not the endgame - it's a foot in the door while I scout for something better paid - but it's steady work in a new place, and training kicks off soon. One level at a time.

The Next Leg

Here's the plan: get settled, build real stability, and keep scouting for a better opportunity here in Greece. And through it all, XeroLinux keeps moving - being in a steadier place means more energy to throw at it, not less.

Do or do not. There is no try.

Help Me Build On This

If you want to help fuel the next leg of this journey, joining a monthly tier on Ko-fi goes a long way. This isn't about survival anymore - it's about building something solid, and every bit of support pushes the story forward.

Thank You!

To everyone who's helped along the way, whether with money, a share, or just a kind word - thank you. This road's been long, and none of it would've been possible without people showing up for me. Here's to the next chapter of the adventure.

The Vault

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Contact

Want to get in touch? Whether it's about tech, a collaboration, or just to say hello — feel free to reach out.

[email protected]
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